I Just Saved A Bunch Of Money On My Tivo Subscription
Since all my wife’s really “important” shows are coming to the end of their seasons, and money is tight, we decided we would cut back to basic cable service ($30/mo saved) and ditch the Tivo ($13/mo).
So I called customer service at 877-367-8486, waited on hold for 10 minutes, then told the operator that we were going to cancel for the next few months in the name of budget cutbacks. She offered to cut my subscription rate permanently to $6.95/mo without any catches: No contract, no extra fees, no obligation to remain as a member.
I suppose it makes sense, since now that my Tivo is out of warranty their only obligation is keeping TV listing information available on the web for it to retrieve. I guess their marginal cost for each subscriber is next to nothing, especially when I don’t even tie up a phone line anymore.
So if you’ve got Tivo, call them up and tell them that the high price is putting a strain on your budget. They may make you an offer you can’t refuse!